What people love here...
Groomer Alexis
Customers specifically follow and praise Alexis by name for her expertise with difficult coats, indicating strong personal loyalty.
Key Themes from Reviews
Pet Care QualityPositive
Customers consistently praise the attentive, compassionate care their pets receive during boarding stays.
About Horton's Kennel
About Horton's Kennel
Nestled in the heart of Ephrata, PA, Horton's Kennel offers a home-away-from-home experience for your furry family members. As a full-service kennel dedicated to outstanding pet care, we provide boarding, grooming, daycare, and specialized recovery services—all designed to meet the unique needs of dogs and cats in our community. From the moment you step through our doors, you’ll discover why pet owners trust us to deliver attentive, compassionate care every time.
Compassionate Boarding & Recovery Care
At Horton's Kennel, we understand that leaving your pet can be stressful. That’s why our boarding program goes beyond standard accommodations. Our team provides medical-level pet recovery, ensuring that senior or convalescing pets receive the vigilant monitoring and gentle rehabilitation they require. One grateful owner shared, “They took really great care of my dog for several months. They nursed him back to health. I’m so eternally grateful for them!” Whether it’s a weekend getaway or an extended stay, your pet’s comfort and well-being are our highest priority.
Warm, Professional Staff
From your first phone call to your pet’s final pick-up, you’ll notice the friendly professionalism that defines our team. Tammy, our lead coordinator, is renowned for her responsiveness—ready to answer questions, accommodate last-minute bookings, and tailor each stay to your schedule. “Tammy was super responsive on answering my questions and being able to board my dogs for a week with just a few days’ notice,” one client praised. Every member of our staff is trained to offer courteous, outgoing service that puts both you and your pet at ease.
Expert Grooming Services
Give your pet a spa-like treatment in our grooming salon, where skill meets compassion. Our groomers specialize in handling all coat types, from silky smooth to curly and coarse. Alexis, a standout in our grooming team, has quickly earned a loyal following: “Alexis recently joined the outfit as a groomer and she is fantastic. Our pup loves her and she does a great job.” Expect thorough brushing, precision trimming, nail care, and a fresh-scent finish that keeps tails wagging long after you leave.
Spotless, Safe Environment
Cleanliness and safety are non-negotiable at Horton's Kennel. Our modern facility features updated, well-ventilated kennels arranged in a serene layout that minimizes stress and maximizes comfort. Routine deep-cleaning protocols and sanitization stations ensure a hygienic environment, giving you peace of mind that your pet is in the best hands. As one guest put it, “Very clean & updated kennels. It’s a great place—they love our dog.”
Engaging Daycare & Playtime
For pets who thrive on socialization and activity, our daycare program is the perfect solution. Designed to keep tails wagging, our play sessions combine supervised group interactions, obstacle fun, and individual attention. “We enrolled him in the daycare program so he could get out & play with the other dogs,” noted one enthusiastic owner. Flexible scheduling, short-term passes, and full-day packages make it easy to fit energetic playtime into your busy routine.
Transparent, Affordable Pricing
Quality pet care shouldn’t break the bank. At Horton's Kennel, we balance premium services with competitive rates. Many clients praise our “reasonable rates” and appreciate that “it’s the cheapest cost and very nice people.” Whether you’re looking for basic boarding or a full-range grooming and daycare bundle, our straightforward pricing ensures you know exactly what you’re getting—no hidden fees, no surprises.
Responsive Communication & Continuous Improvement
We pride ourselves on open lines of communication. While most pet parents experience prompt replies and clear booking confirmations, we recognize there’s always room to grow. If you ever have trouble reaching us, please let us know so we can improve our follow-up processes. Your feedback helps us refine every aspect of our service, from reservation calls to daily activity updates.
Why Choose Horton's Kennel?
- Attentive, compassionate care that supports recovery and wellness
- A welcoming, professional team led by responsive coordinators like Tammy
- Top-notch grooming from experts such as Alexis, skilled in all coat types
- A pristine facility outfitted for safety, comfort, and cleanliness
- Engaging daycare and play programs that keep pets active and happy
- Transparent, budget-friendly pricing with no hidden surprises
At Horton's Kennel in Ephrata, PA, we treat every pet as if they were our own. Our mission is to provide a stress-free, joyful experience for your four-legged family members, backed by exceptional service and heartfelt dedication. Ready to experience the difference? Contact us today to schedule a tour, learn more about our programs, or reserve a spot in our kennel, grooming salon, or daycare. We look forward to welcoming you and your pet into the Horton's Kennel family!
Categories
About This Business
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Contact Information
Ephrata, PA 17522
United States of America
Phone: +1 717-733-4544
Website: Visit Website
Customer Reviews
4.6 out of 5 stars
Based on 73 reviews
Review data
5 star reviews
- 82%
4 star reviews
- 8%
3 star reviews
- 1%
2 star reviews
- 0%
1 star reviews
- 8%
Working Hours
- Monday:
- 8-11AM,4-7PM
- Tuesday:
- 8-11AM,4-7PM
- Wednesday:
- 8-11AM
- Thursday:
- 8-11AM,4-7PM
- Friday:
- 8-11AM,4-7PM
- Saturday:
- 8AM-12PM
- Sunday:
- 8AM-12PM,5-7PM