The Windsor, by Canine Country Club
What people love here...
Indoor & Outdoor Dog Pools
Repeatedly mentioned as a fun, unique amenity that keeps dogs engaged year-round.
Key Themes from Reviews
Staff Friendliness & ProfessionalismPositive
Customers consistently praise the warm, caring, and professional demeanor of the staff, which puts both pets and owners at ease.
About The Windsor, by Canine Country Club
Welcome to The Windsor, by Canine Country Club
Nestled in the heart of Manheim, PA, The Windsor by Canine Country Club redefines pet boarding and daycare with a seamless blend of luxury, safety, and genuine care. Whether you’re planning a weekend getaway or seeking full-time enrichment for your furry family member, The Windsor offers a full suite of services—from overnight stays and grooming to swim sessions and special events—designed to delight pets and reassure owners every step of the way.
A Warm Welcome from Friendly, Professional Staff
From the moment you arrive, you’ll notice what sets The Windsor apart: an attentive, caring team that treats each pet as their own. “The entire staff is so sweet & attentive—calming my nerves… when I drop him off he’s excited to go,” raves one delighted dog parent. Newcomers often comment on how quickly staff members offer tours and introductions without waiting to be asked: “The gal who met us was extremely personable and friendly and we didn’t even have to ask for a tour—she insisted.” This professional yet affectionate approach ensures both pets and owners feel at ease from day one.
Impeccable, Modern Facilities
Cleanliness and atmosphere are non-negotiable at The Windsor. Reviewers consistently note the spotless, well-maintained spaces: “They have nothing to hide—the entire place is impeccably clean.” Bright, open playrooms and climate-controlled suites blend modern design with practical comfort. After a romp in the play yard or a swim in the indoor pool, dogs retreat to cozy resting areas that feel more like home than a kennel. A recent guest added, “Very beautiful place. We just had our dog groomed there. A very professional job done by Amanda!”—proof that The Windsor’s commitment to excellence extends far beyond basic boarding.
Engaging Amenities & Enrichment Programs
At The Windsor, boredom is never an option. Four-season fun includes both indoor and outdoor dog pools, complete with life jackets and supervised swim sessions. One puppy parent shared, “My 6-month-old corgi had a blast swimming in the indoor pool! We can’t wait to try the outdoor pool soon.” For those seeking structured socialization, the signature WAGS Daycare Program offers a two-week assessment followed by daily enrichment—perfect for busy professionals or pups who thrive on routine. “Their WAGS program for regular full-time daycare dogs is exactly what we were looking for,” notes a satisfied customer, praising both the safety protocols and the playful curriculum designed to foster confidence and good manners.
Safety & Security You Can Rely On
Nothing is more important than your pet’s well-being, and The Windsor’s assessment process demonstrates their dedication. Every new daycare or boarding guest undergoes a thorough health and temperament evaluation, ensuring dogs play with appropriate companions and under vigilant supervision. “I enrolled Yeti in their WAGS program which required a thorough assessment for about two weeks—so you can tell they really care,” explains one owner. Although a handful of isolated pickup mix-ups have prompted The Windsor to tighten ID checks and confirmation calls, the team remains committed to continuous improvement—reinforcing trust and peace of mind for every visit.
Seamless Communication & Scheduling
Between a user-friendly website, prompt email responses, and text‐message updates, The Windsor makes reservations and daily check-ins effortless. “The website is really user friendly and they are very responsive to calls and emails,” one review highlights. Busy schedules are no problem thanks to curbside pick-up and drop-off services that allow pet parents to swing by on their own timetable. “The curbside pick up and drop off option is really convenient, especially when I have to pick the kids up first,” notes a busy mom. On the rare occasion of appointment mix-ups—such as a missed grooming slot—the staff leaps into action to make it right, reinforcing a commitment to client satisfaction.
Personalized Care for Every Pet
From spry puppies to mellow seniors, every guest receives attention tailored to their unique needs. Owners of older or anxious animals appreciate the thoughtful approach: “They don’t make a big deal of our senior cat’s ‘special needs.’ They always make sure she is well loved!” Meanwhile, dogs with dietary restrictions or medication schedules are monitored with precision: “We greatly appreciate the special care in making sure his meals & meds were administered and consumed on time,” shares one relieved pet parent. Whether it’s portioning out prescription kibble or offering extra cuddle breaks, the team at The Windsor ensures that individual care plans are always honored.
Spa-Quality Grooming & Special Events
A visit to The Windsor isn’t complete without a spa treatment. From nail trims to full grooms, the salon’s talented stylists—like Amanda and Hope—have earned glowing reputations. “Fantastic grooming service today by Hope on our CoCo,” beams one customer. Add in themed parties, seasonal photo shoots, and holiday playdates, and each stay becomes an opportunity for fun memories and social enrichment.
Why Choose The Windsor, by Canine Country Club?
By combining professional expertise, engaging amenities, and heartfelt hospitality, The Windsor stands out as Manheim’s premier pet boarding service. Whether you seek reliable overnight care, daytime socialization through WAGS, invigorating swim sessions, or a pristine grooming experience, every aspect of The Windsor is designed with your pet’s happiness—and your peace of mind—in focus.
Ready to give your pet the Royal Treatment? Visit The Windsor, by Canine Country Club in Manheim, PA, to schedule a tour, book your next stay, or learn more about their innovative programs. Your furry family member will thank you!
Categories
About This Business
Other
- Identifies as women-owned
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
From the business
- Identifies as women-owned
Contact Information
Manheim, PA 17545
United States of America
Phone: +1 717-665-2710
Website: Visit Website
Customer Reviews
4.8 out of 5 stars
Based on 197 reviews
Review data
5 star reviews
- 90%
4 star reviews
- 5%
3 star reviews
- 0%
2 star reviews
- 2%
1 star reviews
- 4%
Working Hours
- Monday:
- 6:30AM-6:30PM
- Tuesday:
- 6:30AM-6:30PM
- Wednesday:
- 6:30AM-6:30PM
- Thursday:
- 6:30AM-6:30PM
- Friday:
- 6:30AM-6:30PM
- Saturday:
- 6:30AM-6:30PM
- Sunday:
- 6:30AM-6:30PM