Walk-In Admissions for New Clients at Berks Counseling Center
Berks Counseling Center enrolls new clients through an admissions process that begins with a call to 610-373-4281 and ends with a walk-in intake visit at its Reading office. When you call, the receptionist asks a few questions to understand your needs and connects you with a specially trained Care Coordinator. That coordinator guides you through enrollment, helps decide which services fit you or a loved one, and may connect you with a counselor, psychiatrist, physician, or other provider.
The page does not say who qualifies or what services cost, so ask when you call. Payment options accepted are Medicare with Medicaid, Medicaid, most commercial insurances and self-pay.
Have this information ready when you call: - First and last name - Address - Date of birth - Social Security number - Phone number - Email address - Demographic information - Insurance information - Referral source, meaning who referred you to BCC
If you have private insurance, verifying your coverage may take up to two business days before an appointment can be scheduled.
Once your insurance has been verified, you may come to BCC to complete intake. Intake runs on a walk-in basis, and you will be asked for the same information again at the intake appointment. Some people can meet with a provider the same day as intake, but same-day appointments are not guaranteed and there may be a wait between finishing intake and seeing a provider, so plan your day accordingly.
Berks Counseling Center is at 645 Penn Street, 2nd Floor, Reading, PA 19601-3543. The phone number is 610-373-4281. Hours are Monday through Thursday 8:00 am to 8:00 pm and Friday and Saturday 8:00 am to 4:00 pm, closed Sunday, but admissions are handled Monday through Friday only. For questions, email intake@berkscc.org, which is the fastest way to get a response. The general office email is bcc@berkscc.org.
Source: berkscounselingcenter.org/admissions, read September 18, 2026.
The details
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Once your insurance has been verified, you may visit BCC to complete the intake process. BCC operates on a walk-in basis, and you will be asked to provide the same information listed above during your intake appointment. In some cases, individuals may be able to meet with a provider on the same day as their intake. However, same-day appointments are not guaranteed, and there may be a wait between completing your intake and seeing a provider.
- First and Last Name
- Address
- Date of Birth
- Social Security Number
- Phone Number
- Email Address
- Demographic Information
- Insurance Information
- Referral Source (Who referred you to BCC?)
In Berks Counseling Center’s words
When you call BCC, our receptionist will ask a few questions to better understand your needs and connect you with one of our specially trained Care Coordinators. Your Care Coordinator will guide you through the enrollment process and help determine the services that best meet your needs or those of a loved one. Depending on your situation, they may help connect you with a counselor, psychiatrist, physician, or other appropriate provider.
Organization
Berks Counseling Center
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This listing summarizes publicly available information from berkscounselingcenter.org/admissions. Last recorded review: September 18, 2026. Contact the provider to confirm eligibility, hours and availability before you go. If something here is wrong, tell us.