Berks Encore
What people love here...
Medicare Assistance from Rosa
Rosa’s personalized guidance stands out as a key driver of customer satisfaction with complex insurance matters.
Key Themes from Reviews
Staff Helpfulness & ProfessionalismPositive
Customers consistently praise staff members for being friendly, attentive, and going out of their way to assist with various needs.
About Berks Encore
About Berks Encore
Nestled in the heart of Reading, PA, Berks Encore is a nonprofit organization passionately dedicated to enriching the lives of older adults in our community. For years, we have served as a trusted hub where seniors find compassionate support, practical resources, and a vibrant social network designed just for them. From the moment you walk through our doors, you’ll discover a team committed to listening, understanding, and delivering services that truly make a difference.
Comprehensive Free & Low-Cost Services
At Berks Encore, we believe every senior deserves access to essential resources—no matter their budget. That’s why we offer a broad suite of complimentary and low-cost services tailored to meet your needs:
• Free Tax Preparation
Year after year, our professional staff helps seniors file their taxes at no charge. “We had our taxes done there for free,” one reviewer shared. By handling paperwork accurately and efficiently, we save our members time and money, allowing them to focus on what matters most.
• Medicare & Insurance Guidance
Navigating the complexities of Medicare can be daunting, but Rosa—our in-house Medicare expert—breaks it down with clarity and compassion. “Rosa made understanding Medicare easier—if that’s possible,” raves a grateful client. With personalized counseling, seniors secure better coverage and often enjoy lower prescription costs.
• Extensive Reading Materials
Our lobby doubles as an information library, stocked with free books, magazines, and brochures on health, finance, and more. “Tons of reading materials free in lobby,” notes one visitor, who appreciates the warm, welcoming atmosphere as they wait for appointments or simply stop by to browse.
• Meals on Wheels Program
Ensuring older adults eat well is central to our mission. Our dedicated drivers deliver nutritious meals directly to doorsteps, offering not only food but also a friendly check-in. “Meals on Wheels are so welcome. THANKS!” a recipient exclaimed, underscoring the program’s role in promoting health and independence.
Vibrant Activities & Engaging Programming
Life at Berks Encore is far from sedentary. Our calendar is brimming with activities designed to inspire, educate, and bring people together:
• Fitness & Wellness Classes
From gentle yoga and zumba to balance workshops, our group exercise options help seniors stay active and connected. “Good place for yoga, zumba and other exercises for seniors,” a participant enthuses, celebrating both the physical and social benefits.
• Educational Seminars & Workshops
We host regular informational sessions on topics ranging from technology tips to estate planning. Our members gain valuable skills in a supportive setting, often forging new friendships along the way.
• Social Gatherings & Events
Monthly luncheons, game days, and cultural outings keep the fun alive and foster camaraderie. Whether you’re a longtime member or new to the area, you’ll find an open, friendly community ready to welcome you.
Dedicated Staff & Volunteer Camaraderie
Behind every smile at Berks Encore is a team of compassionate professionals and volunteers who go the extra mile:
• Staff Helpfulness & Professionalism
Time and again, visitors praise our staff’s warmth and attentiveness. “These people are fantastic!! My girlfriend needed help with property taxes and they were RIGHT THERE to assist,” shared one satisfied client. Our front-desk team, program coordinators, and volunteer coordinators embody the respectful, solution-focused service seniors deserve.
• Volunteer Spirit
Volunteers are the lifeblood of our organization, bringing skills, energy, and heart. Many members speak fondly of spending hours with volunteers like Mr. Guistwite, whose camaraderie and good humor make every activity more enjoyable. “Great place to volunteer. I enjoy the comradery with Mr. Guistwite,” notes one regular helper.
A Community You Can Count On
At Berks Encore, reliability is a cornerstone of trust. We understand that seniors depend on us for appointments, meals, and support—so we continually refine our scheduling systems, streamline check-ins, and maintain clear communication. While occasional hiccups remind us there’s always room for growth, our overall commitment to dependable service remains unwavering.
Cleanliness and comfort are equally important. Many visitors comment on our bright, well-maintained facility, where every corner reflects respect for our guests. Even when feedback highlights areas for improvement, we view it as an opportunity to raise our standards and enhance your experience.
Join Us at Berks Encore
Whether you’re seeking practical assistance, friendly faces, or meaningful ways to give back, Berks Encore is here for you. Discover the difference a caring nonprofit organization can make in Reading, PA:
• Visit us in person to explore our services and programs.
• Call to schedule your free tax appointment or Medicare consultation.
• Volunteer your time, talents, or simply your smile—our community thrives on your involvement.
At Berks Encore, we’re more than a service center; we’re a vibrant family where seniors feel respected, supported, and empowered. Come see why our members say we “offer SO much more than meals on wheels” and why so many return year after year to deepen friendships, learn new skills, and live their best lives. Your next chapter starts here.
Categories
About This Business
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Contact Information
Customer Reviews
4.5 out of 5 stars
Based on 78 reviews
Review data
5 star reviews
- 67%
4 star reviews
- 19%
3 star reviews
- 10%
2 star reviews
- 1%
1 star reviews
- 3%
Working Hours
- Monday:
- 8AM-4PM
- Tuesday:
- 8AM-4PM
- Wednesday:
- 8AM-4PM
- Thursday:
- 8AM-4PM
- Friday:
- 8AM-4PM
- Saturday:
- Closed
- Sunday:
- Closed